Privacy Policy

Welcome to Medicrov. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By accessing and using our services, you agree to the terms of this Privacy Policy.

Information We Collect

  1. Personal Information: When you register for our services, we collect personal information such as your name, contact details, date of birth, and medical history.
  2. Health Information: We collect health-related information necessary for providing healthcare services, including medical records, treatment history, and health assessments.
  3. Payment Information: For billing purposes, we may collect payment information such as credit card details or bank account information.
  4. Usage Data: We collect information about how you use our services, including device information, IP addresses, and browsing activities.

How We Use Your Information

  1. Providing Services: We use your personal and health information to deliver healthcare services, including medical diagnosis, treatment, and follow-up care.
  2. Communication: We use your contact information to communicate with you about your care, appointments, and updates about our services.
  3. Billing and Payment: We use your payment information to process billing and payments for the services you receive.
  4. Improvement of Services: We analyze usage data to improve our services, develop new features, and enhance user experience.
  5. Legal Obligations: We may use and disclose your information to comply with legal obligations, such as reporting infectious diseases or complying with court orders.

Sharing Your Information

  1. With Healthcare Providers: We may share your information with doctors, nurses, and other healthcare professionals involved in your care.
  2. With Service Providers: We share information with third-party service providers who perform services on our behalf, such as billing and IT services.
  3. For Legal Reasons: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Medicrov, our patients, or others.
  4. With Your Consent: We may share your information with third parties when you provide explicit consent.

Protecting Your Information

We implement robust security measures to protect your personal and health information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, and regular security assessments.

Your Rights

  1. Access: You have the right to access your personal and health information held by us.
  2. Correction: You can request correction of inaccurate or incomplete information.
  3. Deletion: You can request deletion of your information, subject to legal and contractual restrictions.
  4. Objection: You have the right to object to the processing of your information under certain circumstances.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes and update the effective date at the top of this policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us